Organizational Update

The Arc of San Antonio, Inc., is diligently monitoring the evolving Coronavirus (COVID-19) pandemic and is committed to the safety, health, and well-being of our participants and staff.  Here you will find communications sent to our program participants and their families.

We continue to monitor the situation and will communicate any necessary changes with our community. Contact us at 210.490.4300 with any additional questions or concerns.

Posted on July 24, 2020

Hello to all our Adult Life Enrichment participants, families and caregivers:

I hope this finds you and your family and friends safe and well. 

I hoped to have better news when writing this email, but I do not. Given the current state of community health related to COVID-19, we are postponing our reopening of the ALE program. We had rescheduled our opening for August 3rd; we cannot do that given what’s happening now.

So, we’re going to try a new strategy: We will be in touch every Friday by email with an update. When we do have a date to reopen, we’ll give you at least ten (10) days’ notice. For example, if we thought we could open on Monday, August 17th, the Friday, August 7th email would be your ten-day notice. But right now, we have no idea when that reopening will occur.

So please take this as our commitment to you: update emails will arrive no later than Friday each week beginning with this one. We very much hope to open in August, but the situation across our region will dictate what we do.  

You may be contacted by a member of the ALE management team (Melissa Fisher, Elisa Williams, Willie Rodriguez or perhaps even Jeanne Calvert, RN, our new nurse), checking to determine whether you are ready to return. This is crucially important to us, because we’ll be opening at a much reduced participant level, and we need to fill every seat we have available every day. We’re not going to give up your seat, so to speak, if you aren’t ready yet. We need to know, however, because our ability to bring back staff depends on knowing exactly how many of you will be here every day. The fewer participants return, the fewer staff return as well. 

Finally, if you are available and interested in a live update, please join us for our next Parent and Caregiver meeting scheduled for next Wednesday, July 29th, at 12:00 Noon. Melissa Fisher has already sent out a separate communication with the ZOOM link, which can be accessed by smartphone, pad, or computer, either with or without video.

Thank you all for your patience: we are as anxious to have you back as you are ready to return. This is truly a battle against COVID-19, so please remember to utilize the 3 W’s…Wash your hands. Wear your mask. Watch your Distance. Best personal wishes from Mike and the whole gang at The Arc of San Antonio

If you require any further information, please reply to this email or call the main number at West Avenue only and one of our ALE leadership staff will assist you. Our telephone number at West Avenue is 210-490-4300.

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