Case Management Programs



The Arc of San Antonio offers a free case management program to help families caring for children and adults with I/DD connect to community programs, funding sources and help families navigate the network of service providers in Bexar County. The goal is to move families from a high level of dependency on case managers to greater independence and self-advocacy.

Our case managers connect families to medical coverage, medical providers, respite care, funding sources as well as food and utility assistance programs.  Case managers assist families in finding medical equipment, supplies and therapies.

In addition, case managers help families plan for the future including post graduate options such as day programs, residential services, guardianship, supported employment (if applicable).  Quarterly educational seminarsand parent support groups round out our comprehensive program.

The Community Services Case Management Program (CSCM)  offers  FREE case management for families of  children and young adults with I/DD who are not currently receiving Medicaid , ages 3 -21 years of age.  Our experienced  case managers assist those families to connect to community programs, funding sources, medical coverage, medical providers, medical equipment and supplies vendors, therapies, respite care, and food and utility assistance programs.  Most importantly, our case managers help those families plan for the future of their loved ones by educating them about post graduation options such as day programs, residential services, vocational/post-secondary educational opportunities, and guardianship.  The CSCM program has access to many knowledgeable speakers in the community who are featured in the educational seminars we provide to families and professionals throughout the year here at the Arc.  They provide in-depth information for those families to assist with this very important transition planning.  Ultimately, our case managers assist families in navigating the large network of service providers in Bexar and surrounding counties and empower those families to become educated advocates for their children.  Note:  if a child does have Medicaid, our case managers will refer them to the Children and Pregnant Women Case Management Program (CPW) to receive case management assistance.

For more information on this program, contact:
Director of CSCM and Community Education
Brooke Kearney
(210) 490-4300 ext. 122


The Community Living Assistance and Support Services (CLASS) program.  CLASS is a Medicaid waiver program through the Department of Aging and Disability Services (DADS) for individuals of all ages with a variety of medical and developmental diagnoses. For those individuals on CLASS who have selected The Arc as their case management provider, our CLASS case managers assist with accessing services and supports available through CLASS. They also assist in connecting to other services available in the community to meet the numerous and varied needs CLASS participants may have.  Some of those services may include assistance with activities of daily living (attendant care), specialized therapies, minor home modifications, respite services, and adaptive aids.  Our CLASS case managers collaborate with various state and local agencies  as well as home health agencies to advocate for those services necessary for CLASS participants to maintain their independence in the community.

For more information on this program, contact:
Director of CLASS Program
Yolanda Fuentes
(210) 490-4300 ext. 112

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